Frequently Asked Questions
Is SocialGlow ready to use?
Yes, SocialGlow is 100% ready to help your church grow engagement and stay connected throughout the week.
Whether you're launching church-wide communication, small groups, discipleship courses, event registration, or integrated e-Giving,
SocialGlow is fully built and battle-tested for ministry use.
You can start using it right away to:
- Keep members engaged beyond SundayShare announcements without algorithms hiding them
- Launch small groups and Bible studies
- Host discipleship courses and content libraries
- Accept donations with 0% platform fees
- Stream services and special events
- Build a private, distraction-free church app
You can begin inviting your members today and see momentum immediately.
Does SocialGlow charge my clients?
No, SocialGlow is completely free for your church members to join and use.
Your congregation will never be charged to download the app, join groups, participate in Bible studies, watch teachings, or stay connected with your church community.
As the church, you simply choose the plan that fits your size and needs, and your members get full access to your church’s private app at no cost to them.
The only time standard processing fees apply is if someone gives a donation, and even then, SocialGlow takes 0% platform fees.
That means:
- No hidden charges for your members
- No percentage taken from your tithes and offerings
- No surprise subscription costs
Just a simple, predictable investment from the church to build stronger engagement, deeper discipleship, and consistent connection all week long.
How do I invite my church members?
Inviting your church is simple.
After you create a group, event, or course inside SocialGlow, you’ll automatically receive a unique invite link.
Just share that link anywhere your congregation already communicates, text message, email, Sunday announcements, social media, or even a QR code on the screen.
When members click the link, they can instantly join your church app and access the content you’ve prepared.
🎥 Need a quick walkthrough? Watch the simple step-by-step tutorial here: https://burada.wistia.com/medias/is6vf3axz0
Is There a Contract?
No, there are no long-term contracts required.
You can choose between month-to-month billing for maximum flexibility or annual billing to save 20% each year.
If you select a monthly plan, you can cancel anytime directly from your account.
If you choose annual billing, you simply prepay for the year at a discounted rate.
We believe churches should have options, whether you want flexibility or prefer to save and plan ahead.
Simple pricing. Clear options. No hidden commitments.
What is the Monthly Fee?
SocialGlow plans start at $24.95/month for churches just getting started and scale based on your church size and feature needs.
We offer three flexible plans:
- Seed – $24.95/month
- Grow – $99.95/month
- Thrive – $299.95/month
You can choose month-to-month billing or save 20% with annual pricing.
Your subscription is automatically billed on your chosen schedule, and you can manage your plan anytime from your account.
For full details and feature comparisons, view our pricing page here:
👉 https://socialglow.com/pricing
We’ve designed every plan to be affordable, predictable, and built specifically for churches, with no platform fees on giving.
Do You Offer Free Trials?
Yes, we offer a 14-day free trial for every church.
You can explore all the features, set up your groups, upload content, test e-Giving, and invite your leaders to see how SocialGlow works, completely risk-free during your trial period.
Your card is securely stored when you sign up, but you won’t be charged until your 14 days are complete.
If it’s not the right fit, you can cancel before your trial ends.
We want you to experience firsthand how SocialGlow can help your church stay connected, grow engagement, and build momentum beyond Sundays.
Is My Content Private or Is It Available for Others?
Your church’s content is completely private and secure.
Everything you upload, sermons, Bible studies, small group discussions, member information, giving records, and events, is accessible only to the people you invite.
Unlike social media platforms where algorithms and distractions compete for attention, SocialGlow gives your church a private, distraction-free environment designed specifically for ministry.
You stay in control of:
- Who joins your church app
- Which groups members can access
- What content is visibleHow information is shared
Your ministry. Your members. Your privacy.
Are there any limits to the amount of church members I can have?
The number of members you can actively host inside your church app depends on the plan you choose.
- Seed – Up to 50 group members
- Grow – Up to 250 group members
- Thrive – Unlimited group members
All plans include unlimited contacts, meaning you can store as many people as you’d like in your database.
The member limit simply refers to how many people can actively access your church app and groups at one time.
As your church grows, you can easily upgrade to accommodate more members.
Whether you're just launching small groups or supporting a large congregation, there's a plan designed to scale with your ministry.
What If I Need Help or Have a Question About SocialGlow?
We’re here to support your ministry every step of the way.
SocialGlow offers live chat support directly inside your dashboard.
Simply click the help icon in the lower-right corner to connect with our team.
Support is available 7 days a week from 8 a.m. to 10 p.m. Central Time.
If you prefer email, you can always reach us at:
support@socialglow.com
Whether you need help setting up groups, launching e-Giving, inviting members, or planning your next discipleship course, our team is ready to assist.
You focus on ministry, we’ll handle the tech.
Can I Use This On My Mobile Phone or Tablet?
Yes!
SocialGlow has mobile apps for both Apple (iOS) and Android devices, so your church members can stay connected wherever they are.
Members can download the app directly here:
👉 https://socialglow.com/download
Or go straight to their app store:
- iOS (Apple App Store):
https://apps.apple.com/us/app/socialglow/id1558205678
- Android (Google Play Store):
https://play.google.com/store/apps/details?id=com.socialglow.go
Once downloaded, members simply log in to access your church’s private community, groups, courses, events, and e-Giving, all from their phone or tablet.
Church connection shouldn’t stop on Sundays. Now it fits right in their pocket.